Contact information
Contact Us
We're here to help!
If you have any questions about your order, shipping, returns, products, or anything else, feel free to contact our support team.
Customer Support
Email: support@urbensole.com
Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (PKT)
Order Support
For faster assistance, please include:
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Your Order Number
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Full Name
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Email Address Used for Purchase
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Details of Your Inquiry
Frequently Asked Questions
Before contacting us, you may find your answer in our FAQ, Shipping Policy, or Return & Refund Policy pages.
Response Time
We aim to respond to all customer inquiries within 24–48 business hours.
Thank you for choosing URBEN SOLE. We appreciate your trust and look forward to serving you